Business

Customer Service from Nigerian ISPs generally poor

The disconnect between claims and promises on one hand by Nigerian ISPs and the reality as regards quality of service and customer service is clear and worrisome. Read more >>

By Afam Nnaji on March, 19 2010

The customer is not always right

The phrase “The customer is always right” is not only wrong but ridiculous, misleading and has led to the down fall of a lot of businesses while throwing professionalism into the gutter. Read more >>

By Afam Nnaji on December, 11 2008

How to protect yourself from bad service providers

Complaints and bad experiences from Nigerians on services they receive from service providers and the frustration they face when they realize that funds spent on such services are almost always never recovered are the reasons for writing this piece. Read more >>

By Afam Nnaji on September, 3 2008

Need for the mobile workforce

As traffic situation gets worse by the day with very little hope for any respite anytime soon it only makes sense for organizations to begin to look into the idea of making their employees truly mobile. Read more >>

By Afam Nnaji on February, 26 2008

Business owners, beware of clients that double as business advisers

There is this growing trend I have noticed and have equally heard from friends that run businesses, some clients seem to double as business advisers especially when they fail to meet up with payment obligations. Read more >>

By Afam Nnaji on September, 5 2007


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Nigerian police exposed, bribery case gone wrong

 

 

 

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